-It is recommended that carpets should be cleaned 12-18 months.
-We use a low moisture system, so most carpets will dry in a couple of hours.
-No, we ask that you move the items that you want off the floor prior to our arrival. You can put smaller items up on the beds and couches.
-We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the flooring and type of fibers or materials also plays a factor in this.
-Heavy duty commercial style vacuum cleaning is done by us as needed.
-No, as long as we have access to a key or code. When completed, we make sure all lights are off and door is locked.
-Yes, all our carpet cleaning includes deodorizer & protectant with the cleaning.
-Please have a parking spot on the driveway available, or a spot on the street in front of the house. In the winter, try to have snow and ice removed from sidewalk, driveway and steps if possible.
-Generally it take 8-12 hours to dry. Raising the temperature to 21C helps, as does running fans or dehumidifier.
-Make sure that there is space around the furniture for us to maneuver ourselves and the equipment around them.